Source Document

Manual of Regulations for Banks

BSP.MORB.2023.Sec921.a-(1).p26.OBL1

Manual of Regulations for Banks > 921 CUSTOMER DUE DILIGENCE > Ongoing monitoring of customers, accounts and transactions > (1)

Obligation Summary

Run periodic risk-based refreshes of customer identification data and documents gathered at onboarding, reviewing existing records more intensively for higher-risk customers so the CDD file stays current.

SHALLhigh priorityobligationprocessrequirement
Source TextVerbatimView Evidence
Covered persons shall, on the basis of materiality and risk, ensure that pertinent identification information and documents collected under the CDD process are kept up-to-date and relevant by undertaking reviews of existing records, particularly for higher-risk categories of customers.

MORB, Sec. 921.a-(1), p. 26 (2023 ed.) · Manual of Regulations for Banks · p. 26

In the Documentp. 26

Ongoing monitoring of customers, accounts and transactions.

a. Covered persons shall, on the basis of materiality and risk, ensure that pertinent identification information and documents collected under the CDD process are kept up-to-date and relevant by undertaking reviews of existing records, particularly for higher-risk categories of customers. The covered person shall document the actions taken in connection with updating of customer’s records/information, and accordingly update customer’s risk profile.

Covered persons shall establish a system that will enable them to understand the normal and reasonable account or business activity of customers to ensure that the customers’ accounts and transactions are consistent with their knowledge of the customers, and the latter’s commercial activities, risk profile, and source of funds and detect unusual or suspicious patterns of account activity. Thus, a risk- and materiality-based ongoing monitoring of customers’ accounts and transactions, including periodic sanction screening, should be part of a covered person’s customer due diligence.

Highlighted Text Is This Obligation

What This Requires.

ProfytAI Regulatory Intelligence

Type: requirement

Requires covered persons to keep CDD identification information and documents up to date and relevant, on a materiality- and risk-basis, by periodically reviewing existing customer records, with particular attention to higher-risk customers.

Why This Exists

Keeps customer due diligence current over the life of a relationship rather than only at onboarding, so the bank continues to detect and respond to changes in a customer's risk profile.

Implementation Considerations

Typically implemented through a periodic file-review program tied to a customer's risk rating, with a documented basis for how materiality and risk drove each review's scope and frequency.

Interpretation Note · The review duty is explicitly scaled by materiality and risk rather than applied uniformly; 'particularly for higher-risk categories of customers' signals more frequent or intensive review for those customers, not a single fixed schedule for everyone. 'Existing records' refers to previously collected CDD information, not new information gathering.

This explanation is generated regulatory intelligence, traceable to the citation above.
The byte-exact verbatim text remains the authority you cite.

Evidence Capturep. 26

The captured source page, with this duty highlighted and stamped with its obligation ID, section, and page.

Captured source page for BSP.MORB.2023.Sec921.a-(1).p26.OBL1, MORB, Sec. 921.a-(1), p. 26 (2023 ed.)

Reproduced from the Bangko Sentral ng Pilipinas Manual of Regulations for Banks, retrieved from bsp.gov.ph. Highlighting and the verification stamp were added by ProfytAI; the underlying text is unaltered. This document is freely available from the BSP website.